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Coronavirus - CS112006

A student complained to their provider about the disruption to their studies resulting from industrial action in 2019 and 2020, and the coronavirus lockdown from March 2020. The student wanted financial compensation or a fee refund.

Cases

Coronavirus - CS112008

A student complained to their provider that their studies had been disrupted by industrial action which caused them to miss teaching and that they missed out on more teaching when during lockdown when there was a move to online lessons.

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Coronavirus - CS112010

A small group of students were studying for a health-related course with practical elements. They complained to their provider about the quality and delivery of their studies in the first year and disruption during the second year caused by industrial action and lockdown.

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Coronavirus - CS032106

A student was in the second year of a three-year undergraduate programme. The student complained to their provider about disruption to their studies during the 2019-20 academic year resulting from industrial action and the Covid-19 pandemic.

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Coronavirus - CS072104

A cohort of students was on a Business-related taught postgraduate course, paying tuition fees of over £24,000. In March 2020 their provider suspended all face-to-face teaching and activities as a result of the nationwide coronavirus lockdown.

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Placement - CS032401

A postgraduate student enrolled on a two-year programme. The second year of the programme was an optional industrial placement. Toward the end of their first year the student successfully secured a placement and provided details to the programme’s placement team.

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